01
Review Symptoms
Show us the affected area and describe the sequence: weather, fixture use, visible water and drying. Tell us what was repaired and whether the problem returned. The timing can help focus checks even if the surface is dry during the visit.
02
Inspect the Building
We inspect the agreed accessible areas and connected building details. Clear a safe route and arrange attic, crawl-space or tenant access in advance if those areas are in scope. Do not open finishes or disturb suspected growth to prepare for the assessment.
03
Measure and Map
We compare moisture and temperature conditions across relevant materials. Results are interpreted in context rather than treating one number or thermal image as a diagnosis. We note whether the findings support active dampness or leave an intermittent source unresolved.
04
Check Hidden Areas
Where evidence points to a concealed space, we explain whether a limited camera view or separately agreed access could answer the question. A new opening needs a defined purpose and disturbance plan. If controlled leak testing is needed, it must be specifically scoped rather than improvised.
05
Review Next Steps
We review the likely source, remaining uncertainty and the repair sequence. Stopping water entry, drying affected materials, addressing confirmed mold and replacing finishes are different tasks. If the source is intermittent, further checks under relevant conditions can be needed before a repair decision.