When you call, email, or submit a website form, we may collect your name, phone number, email address, property address, and details about your mold concern.
Our website may also collect basic technical information, such as your browser type, device, pages visited, and approximate location based on your internet connection.
We use your information to respond to questions, discuss your mold removal needs, arrange service, and communicate about your request.
We may also use website information to maintain our site, understand how visitors use it, and improve the information and services we provide.
Our website may use cookies and similar technologies to remember preferences, support site features, and understand website activity.
You can manage or block cookies through your browser settings. Some website features may not work as intended if you disable cookies.
We may use analytics or similar third-party tools to understand website visits and improve our site. These providers may collect information about your browser, device, and activity on our website.
Third-party services operate under their own privacy policies. Their use of information is governed by those policies.
We do not sell your personal information. We may share it with service providers who help us operate our website, manage communications, or support our business, and only as needed for those purposes.
We may disclose information when required by law, to respond to valid legal requests, or to protect the rights, safety, and property of our customers, business, or others.
We keep information for as long as needed to respond to your request, provide services, maintain business records, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
We use reasonable administrative, technical, and physical measures to protect information we hold.
No website or method of electronic storage is completely secure. We work to protect your information, but cannot guarantee absolute security.
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law.
To make a privacy request, contact us using the phone number below. We may need to verify your identity before responding.
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, contact us so we can review the request and take appropriate steps.
We may update this policy when our practices or legal requirements change. When we do, we will post the updated version on this page and revise the effective date.
Please review this page from time to time to stay informed about how we handle your information.