01
Inspect And Trace
Confirm the owner or manager contact, unit details, reported symptoms and prior repairs. Photos and maintenance dates help focus the assessment. We explain accessible findings and what further investigation would require.
02
Plan Containment
Agree on entry, resident communication, pets, belongings and restricted rooms. Tell us if this is the only bathroom or a shared route. The property contact coordinates access to adjoining units when relevant; permission for one unit does not cover all units.
03
Remove Or Clean
We protect routes, remove unsuitable affected material and clean retained surfaces. Changes beyond the quoted boundary are reviewed with the authorized contact. Contents cleaning, packing and storage are included only when agreed.
04
Dry And Recheck
Drying follows the materials and conditions after source correction. We explain equipment placement, noise and restrictions. Repairing a pipe does not establish that the assembly dried, and no fixed equipment run time fits every unit.
05
Verify And Handoff
We review completed work, unobserved areas and remaining repairs before the next stage. Agree on who accepts the work and arranges rebuilding. Turnover or resident-return decisions must account for the actual completed scope and any required checks.